Return Policy

 Return Policy

At Wholesale Public Bazaar, we value your satisfaction and strive to provide you with the best shopping experience. We understand that there may be instances where you may need to return a product. Our return policy is designed to be fair and transparent, ensuring a hassle-free process for our customers. Please take a moment to familiarize yourself with our return policy outlined below:

1. Return Eligibility:

   • Products can be returned within 2 days from the date of delivery.
   • The returned product must be in its original condition, unused, and undamaged.
   • All original packaging, labels, and tags must be intact.
   • Products that are not eligible for return include perishable goods, intimate or sanitary items, and customized or personalized products (unless there is a manufacturing defect).

2. Return Process:

   • To initiate a return, please contact our customer support team within 2 days of receiving your order. You can reach us through our helpline at [provide contact details] or email us at [provide email address].
   • Provide us with the following information:
     • Order number
     • Product(s) to be returned
     • Reason for return

3. Return Authorization:

   • Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number.
   • Please make sure to write the RA number on the return package.

4. Return Shipment:

   • Pack the product securely to prevent any damage during transit.
   • Ship the product back to us using a reliable and trackable courier service.
   • Ensure that the RA number is clearly visible on the package.
   • You will be responsible for the return shipping costs, unless the return is due to an error on our part or a defective product.

5. Refund Process:

   • Once we receive the returned product and verify its condition, we will initiate the refund process.
   • The refund will be processed to the original payment method used during the purchase.
   • If you made the payment through UPI or bank transfer, please provide the necessary details (e.g., UPI ID, bank account number, IFSC code) to facilitate the refund.
   • The refund amount will be equal to the purchase price of the returned product, minus any applicable shipping charges or restocking fees.
   • Please note that it may take 7-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

6. Exchange Policy:

   • We currently do not offer direct product exchanges. If you wish to exchange a product, please follow the return process mentioned above and place a new order for the desired item.

7. Damaged or Defective Products:

   • In the rare event that you receive a damaged or defective product, please contact our customer support team immediately.
   • Provide us with the necessary details and, if possible, attach supporting photographs of the damaged or defective item.
   • We will assess the situation and arrange for a replacement or refund as per your preference.

Please note that Wholesale Public Bazaar reserves the right to modify or update this return policy at any time. Any changes will be communicated to our customers through our website or other appropriate channels.

If you have any further questions or need assistance regarding our return policy, please feel free to reach out to our customer support team. We are here to help you!

Thank you for choosing Wholesale Public Bazaar. We appreciate your business and look forward to serving you again in the future.